FREQUENTLY ASKED QUESTIONS

HOW DO I START DESIGNING CUSTOM TEAMWEAR?
After selection your Blank Product, choose Add Art—>Browse Clip Art and choose one of our supplied artwork images. You can choose more than one. Grab a scene or a frame design, add a Ragnar logo or what ever you find. The add in some Text for your team name. Change artwork and Text colors to best fit your apparel color. Done - You did it!
I HAVE MY OWN ART, HOW DO I UPLOAD IT?
Select Upload Image after you have Selected your Blank Product. Best to use vector based artwork. Think Adobe Illustrator and format as an SVG file. However any vector file will work best - AI, EPS, SVG. This will enable you to change colors on your artwork to best match the color of apparel you choose. Our design system will also accept PNG and JPG files. You may not have all have online design features with PNG or JPGs.
HOW DO I ACCESS RAGNAR'S LOGOS?
Best to upload your artwork first and then add additional artwork. You can optionally add any supplied Ragnar logo - Ragnar, Captain’s, Ultra or Black Logos. All Ragnar logos are in the Add Art—->Browse Clip Art and then choose one of the Ragnar logo categories. Pressio is the only apparel partner with all access rights to the use of the Ragnar logo.
CAN I PICK UP MY ORDER AT THE RACE?
At this time we don’t have onsite pick up for your Custom Team Gear. Please order in plenty of time to receive before you leave to the event.
PRODUCT CARE
Pressio Garments: WASH IN COLD WATER WITH LIKE COLORS. GENTLE WASH INSIDE-OUT.DO NOT USE FABRIC SOFTENERS.DO NOT WRING EXCESS WATER.DO NOT BLEACH. DO NOT DRY CLEAN.DO NOT ALLOW TO LAY ON ITSELF WHEN WET.DO NOT IRON PRINTS.DO NOT TUMBLE DRY. ALLOW TO AIR DRY.Others:Following the sewn in care label for instructions.
RETURNS
To inquire about a return please call 828-570-5050 and have your order details on hand.
CONTACT US
Address: Pressio USA LLC 2000 RIVERSIDE DR STE 27 ASHEVILLE, NC, 28804-2099 Phone: 828-570-5050 Email: usa@pressio.com
CAN I USE AND UPLOAD ANY ARTWORK I WANT?
Yes, as long as you have the rights to use the artwork. If you didn’t personally create the artwork, you do need permission from the creator/owner of the artwork. Your artwork also cannot be offensive or in poor taste. See full disclaimer here: Artwork Notice By uploading art content you hereby acknowledge ownership and/or full legal rights to use the image.Pressio assumes no legal responsibilities for content you upload, use and display. Pressio makes no ownership or copyright claims to your uploaded art. Your art is safe. Pressio does not share or make your art available to any other Pressio users. Pressio reserves the right to refuse any artwork deemed offensive or inappropriate at Pressio's sole discretion.
BLANK PRODUCT PRICING
Each product has a price listed for the blank garment. Your final price is based the blank product price plus the printing of artwork. On select Pressio bottoms and jackets you may also purchase the item blank with no custom printing.
PRINTING PRICES
Printing your custom artwork with add to the cost of the blank garment price. The price will increase depending on how much artwork you add. Each SIDE you add artwork to is considered one price region. For example if you add artwork to the front, it will add an average of $4 to each garment. If you add artwork to another side, it will add the same to each garment. The price of artwork can decrease if you buy more than 10 of the same artwork and garment. You can easily see your final price once the design is completed.
WHEN WILL I GET MY ORDER?
Once placed, it takes us about 3-5 days to print and produce any Pressio branded product. If you order one of the garments from another Brand, it takes us about 5-7 business days to produce 3rd party products. Once we print your garments, then will ship within one business day. We ship most orders vis USPS and travel time is about 2-6 days. The ordering system will estimate you total print & shipping time and give you an estimated In Your Hands date. We do have expedited UPS 2nd day and Overnight shipping options available as well.
WILL I BE ABLE TO TRACK MY ORDER?
Yes, once we ship your order you will receive a tracking number and a delivery notice.
WHAT'S THE DIFFERENCE BETWEEN PRESSIO AND THE OTHER BRANDS I CAN CHOOSE FROM?
Pressio is a manufacturer of High Performance Technical Running Apparel. If you want quality running gear, choose Pressio. Pressio is also one of the most Sustainable Apparel brands worldwide. You can find more about Pressio’s and it’s Sustainability efforts at us.pressio.com We also offer some selected 3rd party products to give some additional color and price options for your team. We select products that are somewhat performance minded but we can’t guarantee their level of sustainability. Also Pressio product will deliver faster than 3rd party products since we stock all Pressio on site at our Asheville, NC printing facility.
PRODUCT SIZING
Once you select a product, scroll sown to the product information and click on Size Chart.
CAN I ADD ARTWORK TO FRONT AND BACK OF THE GARMENT?
Absolutely! Most tops have front and back locations to add artwork to. Click on Change Product Side to choose another side to add artwork. Many Tops also have the left & Right sleeves as print locations as well! Bottoms are more limiting.

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